Return & Refund Policy
Not happy with your order? We got you.

🔁 Return Window

You may request a return within 14 days of receiving your order.

✅ Return Eligibility

  • Items must be unworn, unused, and in original packaging
  • Tags must be attached
  • Sale or limited-release items are final sale (unless defective)

📨 How to Return

Email us at info@strettando.com with:

  • Your order number
  • The item(s) you want to return
  • Reason for return

We’ll send you return instructions.

💳 Refunds

After we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.

🔄 Exchanges

We do not offer exchanges. Please return the item and place a new order.